Shipping Policy

Shipping Policy for Ruby Racing:

We offer shipping to the United States and select international countries. Please note that shipping rates and delivery times may vary depending on the destination and the shipping method selected. Shipping fees are non-refundable.

Processing Time:
We aim to process and ship your order within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods:
We offer a range of shipping methods, including standard shipping and expedited shipping. Shipping options and rates are displayed at checkout.

Shipping Rates:
Shipping rates vary depending on the destination and the shipping method selected. Shipping rates are calculated at checkout based on the weight and dimensions of your order.

Delivery Time:
Delivery times vary depending on the shipping method selected and the destination. Standard shipping typically takes 3-7 business days within the United States, while international shipping can take up to 21 business days. Expedited shipping options are available for faster delivery times.

Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.

Customs:
For international orders, please note that customs fees, duties, and taxes may apply. These fees are the responsibility of the recipient and are not included in the shipping charges. Please check with your local customs office for more information.

Shipping Restrictions:
We cannot ship to PO boxes, APO/FPO addresses, or addresses outside of the United States and select international countries.

Shipping Damage:
In the rare event that your order arrives damaged, please contact us at support@rubyracing.com within 48 hours of receipt. Please provide photos of the damaged product and packaging, and we will work with you to resolve the issue.

If you have any questions about our Shipping Policy, please contact us at support@rubyracing.com.